KPIs

Warehouse Operations Free

Warehouse Costs as % of COGS

Total warehouse operating cost ÷ cost of goods sold (P&L).

Warehouse Operations Free

Order Cycle Time

Actual ship date − date customer order received.

Warehouse Operations Free

Warehouse Costs as % of Sales

Total warehouse operating cost ÷ total sales (P&L).

Warehouse Operations Free

Internal Order Cycle Time

Actual order-ready time − customer order receipt time (hours).

Warehouse Operations Free

Cost Per Order Shipped

Total warehouse operating cost ÷ total orders shipped.

Warehouse Operations Free

Perfect Order Completion

Orders shipped on time, in full, damage-free, correct paperwork ÷ total orders — the composite "everything went right"…

Warehouse Operations Free

Actual Cost Per Activity

Total activity cost ÷ number of activity instances.

Warehouse Operations Free

Dock-to-Stock Time

Time from vehicle arrival to system-recorded stock availability.

Warehouse Operations Free

Orders Picked Per Hour

Orders picked and packed ÷ total warehouse labour hours.

Warehouse Operations Free

Operator Hours Utilization

100 × labour hours used ÷ labour hours available.