KPIs

Warehouse Operations Free

Damage-Free Shipments

Damage-free items shipped ÷ total items shipped.

Warehouse Operations Free

Paperwork Accuracy

Orders shipped with correct paperwork ÷ total orders shipped.

Warehouse Operations Free

Order Accuracy

Orders shipped without errors ÷ total orders shipped.

Warehouse Operations Free

Average Cost Per Unit Shipped

Total warehouse operating cost ÷ total units shipped.

Warehouse Operations Free

Line Accuracy

Lines shipped without errors ÷ total lines shipped.

Warehouse Operations Free

Warehouse Costs as % of COGS

Total warehouse operating cost ÷ cost of goods sold (P&L).

Warehouse Operations Free

Order Cycle Time

Actual ship date − date customer order received.

Warehouse Operations Free

Warehouse Costs as % of Sales

Total warehouse operating cost ÷ total sales (P&L).

Warehouse Operations Free

Internal Order Cycle Time

Actual order-ready time − customer order receipt time (hours).

Warehouse Operations Free

Cost Per Order Shipped

Total warehouse operating cost ÷ total orders shipped.