KPIs

Warehouse Operations Free

Damage-Free Shipments

Damage-free items shipped ÷ total items shipped.

Warehouse Operations Free

On-Time-In-Full-First-Time (OTIFFT)

Orders filled completely AND delivered on time, first attempt ÷ total orders.

Warehouse Operations Free

Order Fill Rate

Orders filled completely ÷ total orders shipped.

Warehouse Operations Free

On-Time Dispatch

Orders shipped on time ÷ total orders shipped.

Warehouse Operations Free

Cases Picked Per Hour

Cases picked ÷ total warehouse hours worked.

Warehouse Operations Free

Pallets Picked Per Hour

Pallets picked ÷ total warehouse hours worked.

Warehouse Operations Free

Items Picked Per Hour

Items picked and packed ÷ total warehouse labour hours.

Warehouse Operations Free

Product Lines Picked Per Hour

Lines picked and packed ÷ total warehouse labour hours.

Warehouse Operations Free

Orders Picked Per Hour

Orders picked and packed ÷ total warehouse labour hours.

Warehouse Operations Free

Actual Cost Per Activity

Total activity cost ÷ number of activity instances.